Visiting a physical structure to access government services could gradually become a thing of the past following the launch of a mobile app known as Citizens Gate.
According to the Lagos State Government, Citizens Gate houses a slew of government services which can be accessed by Lagosians from the comfort of their smartphones and PCs wherever they are.
Also, the app will act as avenue for Lagosians to submit complaints on issues in their immediate surroundings. Such issues would be investigated, worked on and resolved efficiently and timely.
“The Citizens Gate is an integrated web and mobile-based platform through which Lagos State’s citizens can lodge feedback to the State Government on various services provided, receive quick responses on services as well as interact with government officials via web and mobile phone,” said Mr. Olufemi Odubiyi, the State’s Commissioner for Science and Technology.
He added, “The platform is designed to promote communication and connectivity between citizens and government while it will also enable citizens to inform the government on problems and issues occurring in their areas, communities and beyond.”
Provision has also been made for Lagosians who can’t access the platform due to lack of access to the Internet; they can call the Command Centre on 767 and their complaints/inquiries will be acted upon.